Frequently Asked Questions
We handle all aspects of the project from the design and purchase of materials to installation and clean up. (You purchase materials, we offer to pick up and assemble).
It is understood that some people don’t want their habits analyzed; they just want their closets organized. While many projects can benefit from looking at patterns of use, some jobs are more straight-forward. If you don’t feel like talking about habits, just say “Don’t analyze; just organize”. Our feelings won’t be hurt (much).
There’s no need to be a perfectionist. In fact, perfectionists often have a more difficult time with organizing (they sometimes neglect it altogether if there’s not enough time to make it perfect). Because the project will be based on your personal or business habits, it is more likely to work for you.
Yes. Hands-on involvement by the client is not required. In fact, certain projects like installing a new closet system would not require your help (unless you need to purge and donate excess clothing). Whenever sorting through items clients should be present. Once we discuss your needs, a plan can be devised and carried out without you needing to get your hands dirty.
Absolutely, but it depends on the project. Client involvement is encouraged with tasks such as paper organizing, because investing yourself in the process makes successful maintenance more likely once the project is complete. The price will also go down because a few hours from you means a few less hours for us on-site.
We have an Employment tab on the website, just complete an application and look for an email within 24 hours.
It is difficult to give a price via e-mail, or phone without seeing the home in question. However, you could always give a Maid Service gift card, so they can get their house cleaned with a set amount of hours.
We will clean the home within the amount of the gift card, or the gift recipient can apply the amount to additional services. For more help to determine how much to spend on a gift card that you intend for a whole house cleaning, please contact the office that serves the gift recipient’s area. They will be happy to help you.
If you have a problem we recommend you contact the office as soon as possible. However, at the end of the every invoice is a link to a satisfaction survey for you to leave comments or concerns.
Simply contact us to arrange a free consultation. A cleaning estimate will be given according to size, traffic and clutter. As for organization, we’ll discuss the areas in which you need assistance. I then provide a free estimate for services.
Our pricing is completely individualized. We base our pricing on many factors, including the presence of pet hair, clutter and even your lifestyle. This is why we like to meet with you before quoting you a price. Please contact us for more information.
You can always leave cash or a check, but at the end of every work day invoices will be sent out via email. You can pay with a credit card, bank information, or PayPal directly on our website. You also can enroll into our automatic payments, and you will receive an email of a paid invoice at the end of the day of service.
We offer maintenance packages (routine cleanings), Wowing Windows (window cleaning), Steam it up, Clean it up (carpet steam cleaning), Kitchen Makeover (which is an in-depth cleaning and organization of your kitchen).We completely individualize our cleaning and tailor our visit to your individual needs and your home’s cleaning requirements. Organization rates are hourly.
They will greet you at the door and introduce themselves, and ask to see if you have questions, or areas of concern and where they are in your home. You may give them a tour of your house, or you can have them just get started! Then typically they start upstairs and work their way downstairs and out the front door.
Yes, we bring everything we need to clean your home. You don’t have to provide a thing but dirt.
Typically, there will be one or two persons in your home. You will get a confirmation email 3 days and 1 day prior to your cleaning with which staff will be arriving.
We make every effort to ensure that the same team member who serves your home cleans during each visit. If a member of the team changes, we will contact you beforehand with a short biography of who will be replacing them.
There will be a confirmation email sent to you 3 days and 1 day prior to your cleaning. It will have a 30 minute time of arrival, the date, and the housekeeper’s information.
We strive to changes lives while we are at your home and after. We are where simplicity meets nature. We use naturally derived cleaners and have a “Detailed Rotating System”, and leave with a 100% satisfaction guarantee. We commit to changing our community. Every month we donate 5% of sales to a non-profit organization. All of us at Revitalize with Rebekah understand that we must earn and keep your trust, and clean thoroughly and efficiently while respecting your individuality. We believe that and act on that. Please read more about our mission/overview.
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